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Factory / Head Office
SPY-C
936 E. 12th Street
Los Angeles, CA 90021
Tel : (213) 741-2926
Fax : (213) 741-2355
Store / Showroom
SPY-C
1222 S. San Pedro St.
Los Angeles, CA 90015
Tel : (213) 741-2900
Fax : (213) 741-1520
For General Informations and Company Inquiries
e-mail : info@spy-c.net
click here for:
Buyers can order from SPY-C in the following ways
:
1) In person at our showroom L.A.
2) By E-Mail : simon@spy-c.net
3) By fax : (213) 741-1520. Print out our purchase order form.
4) By phone : (213) 741-2900. Ask for any sales person.
Hours of operation are 8:00am – 5:30pm PST.
Terms & Conditions :
In order to qualify as Wholesale/Retail when purchasing from
us, you must be a currently registered business with valid
Tax-ID number and resale permit number (a number starting
with SRAA).
- Minimum: A dozen of the same style, size and colors.
All quantities not meeting the minimum will be considered
as samples and be billed out at public consumer rate.
- Future-Order: Items marked “Sold Out” or
“Not Available” may be future-ordered. Items
marked “Discontinued” may not be future-ordered
unless it is a custom order. Minimum on future-order is
12 pieces per color, per style. Please contact us for more
information.
- Custom/Private Order: Custom sizes such as XS, XL, 2XL,
and custom quantity are possible.
The minimum quantities for custom/private order is 200 pieces
per style. Sizes other than S, M, XL will be charged extra.
We cannot do custom colors. 30% non-refundable advance deposit
is required to proceed with the order unless otherwise arranged.
Please contact us for more information.
- Private Label: This service is available on custom/private
order only.
Labels should be sent pre-paid and be received within 2
weeks of placing an order. Please contact us for more information.
- Sample Order : For small sample orders, we use UPS for
next day. Shipping charges start at $5.18 (UPS) and depend
on where samples are shipped. (no CODs, Credit cards only)
- Payment Options: We will accept the following methods
of payment:
1) American Express, Discover, MasterCard, and Visa can
be used to purchase your order. No surcharge. Your credit
card will be charged right before shipping. Once your order
is charged and shipped, we will e-mail you with tracking
number and/or other appropriate delivery information.
2) Returning users who have used the first method of payment
at least once will have option to purchase C.O.D. using
only cashier’s check or money order. Company checks
require quick approval.
3) Wholesaler and Retailer may apply for term by filling
out term application. Upon receiving and reviewing the application
we will approve for either Net 15 or Net 30 days term (terms
exceeding Net 30 days are not available). This process may
take up to 3 weeks, and we strongly recommend that you use
other methods of payment before applying for term.
Shipping Policy:
At this time, Spy-C can only ship order to addresses within
the United States and Canada.
- UPS ground is encouraged for all consumers in United States
and Canada.
- Other freight other than UPS is also available such as
UCL. But NO AIR shipment is available. Shipping charge will
be collect on other freights. Click Freight
Carriers for more info.
- UPS shipping charge varies depend on weight and where
items are shipped.
- COD is available. We only accept COD paying by cashier’s
check or money order. Company checks require quick approval.
- We ship out merchandise normally 1~2 days after order
is placed only if the order is taken from stock. It usually
takes 2~7 days for orders to arrive to your destination.
(UPS 3rd Day, 2nd Day, and next day air are also available)
All other future orders may take longer. Once your order
is shipped we will e-mail you with UPS tracking number and/or
other appropriate delivery information.
- Custom/Private orders usually take 3~4 weeks from the
order is confirmed.
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